Update on Our Services
We are continuing to assess all requests for GP, Nurse Practitioner appointments and home visits by telephone. Telephone lines are open Monday - Friday 8.30am-12.30pm & 2.00pm - 5.00pm. For medical emergencies during opening hours you will be directed to an emergency number.
Patients who are assessed as needing a face to face consultation will then be allocated an appointment with an appropriate health care professional.
There is significant pressure on our Practice services at the moment which means that we cannot always meet the demand for telephone consultations on the same day.
The reception staff have a limited number of telephone appointments to allocate and once these are fully booked our receptionist will ask you to ring back on another day.
We respectfully ask that you understand these limitations have been agreed by GP Partners and that our reception staff have no control over the demand for appointments. Our reception staff are able to help with many enquiries, without the need for clinician to phone back.
Only emergencies and urgent medical matters can be dealt with in the afternoons as the clinical staff are seeing patients
Due to infection control procedures all services, including the treatment room are by appointment only. We ask that you wear a face covering when visiting the surgery.
Please do not attend the surgery if you have symptoms of infection, including high temperature, new persistent cough, sore throat, loss of taste or smell or vomiting illness.
If you need a repeat prescription, please contact the surgery. Please allow 48 hours for prescriptions.
Sincere thanks for your ongoing support and patience as we move through the next few months.
Our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. Repeat prescriptions can now be ordered online. If you wish to sign up for this service, please speak to one of our reception team.
Access for disabled persons is through the double doors at the main entrance. All services provided by Tynan Surgery are on ground floor level. A loop system is in place for those with hearing difficulty.
(Site updated 03/05/2022)