Patients can make an appointment with a doctor by telephoning the surgery.
We strive to see the majority of patients within 48 Hours. Each doctor will have a limited number of pre-bookable appointments which are available to book in advance. All other appointments can be booked on the day by telephoning the surgery from 08:30.
Patients may not always be able to see the doctor of their choice, but medically urgent cases will always be seen the same day by one of the doctors in the practice.
Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Currently four part time practice nurses work within the practice and one part time treatment room nurse.
You may telephone and speak to anyone at the practice for advice. The doctors have 5 telephone slots each per day (morning only). Please request a phone call from the receptionist leaving a contact number and the doctor will ring you back between 12:00 - 13:00. Please keep telephone conversations as brief as possible as the phone lines tend to very busy at these times. Doctors do not take telephone calls during surgery times.
Please note that the practice will not provide antibiotics over the phone in line with Department of Health guidance.
Running Late - A Word of Explanation
We can understand your frustration when doctors and nurses run late. It is sometimes difficult for medical staff to provide not only the best possible care but also to work strictly to time. We always put your individual medical care above the smooth running of our timetable.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.